We value people above all else. We value who you are, what you’ve experienced, and how you see the world. We believe our differences make us stronger.
The Harbor Freight Culture Council is made up of associates in our stores, distribution centers, and corporate offices, and it was founded on the belief that we value people above all else. The best way we demonstrate this belief is through our people initiatives to make Harbor Freight the best place to work in retail. Creating a strong workplace culture is not a destination; it’s an evolving initiative that always focuses on putting our people first.
WHAT IT MEANS TO BE #HARBORFREIGHTHAPPY
We pride ourselves on delivering value to our hardworking customers, and we wouldn’t be able to do this without all of our amazing associates across our stores, distribution centers, corporate offices, and international offices. We’re committed to creating a great place to work and a fun, exciting work environment, which is why we believe in spreading the #HarborFreightHappy.
Being #HarborFreightHappy means different things to our associates. For some, it’s helping our customers who shop in our stores find the best deals or doing a random act of kindness for a coworker. For others, it’s participating in community events or developing their career path at HFT. Check out some great #HarborFreightHappy stories!
I’m extremely proud to be part of the Council because the work we are doing will have a long lasting impact on the lives of our HFT family and we are investing in our future. I truly believe this will also have a significant impact on our organization as we focus on being a great place to work.
District Manager, High Desert District
My experience on the Culture Council so far has been both enlightening and rewarding. Working with such a thoughtful group of leaders from throughout our organization has given me a much greater appreciation and understanding of the diverse needs and concerns of the HFT community. I’m extremely proud of everyone’s ingenuity and commitment and have no doubt that this group is on track to positively influence HFT’s company culture.
Sr. Real Estate Council
While I have been part of the Culture Council, we have always made making HFT a better place to work as our main objective. I have had a great opportunity to work with other individuals within the company that I would have never crossed paths with. We have bonded as a team discussing and sharing many of our own life/work experiences to provide guidance and suggestion to our senior leadership.
Sr. Operations Manager, Moreno Valley
Being part of the Culture Council shows HFT’s commitment and willingness to adapt and evolve to the needs of its associates. This is about creating a culture where every associate feels fully empowered and valued – a place where they can contribute to their maximum potential. I am proud to be part of such a diverse team from different parts of the business, all with the common goal of making HFT the best place to work.
Sr. Store Manager in Chicago, IL
PEOPLE ABOVE ALL ELSE
At Harbor Freight Tools, we are passionate about making great tools affordable for our hardworking customers. We’ve been successful at doing that for over 40 years because of our commitment to creating a culture of inclusion that values, recognizes and respects the diversity of our team members. Our core principles and our people statement require and encourage everyone at Harbor Freight to be stewards of this unique culture.
As part of ensuring an inclusive work environment, Harbor Freight has a Culture Council of associates from across the organization and from various levels, all whom have a passion for people and are committed to making Harbor Freight the best place to work in retail. Their areas of focus are:
- Associate Engagement
- Diversity & Inclusion
- Community Outreach
A NOTE FROM OUR FOUNDER ABOUT
THE IMPORTANCE OF OUR PEOPLE
Since Harbor Freight was founded in 1977, I’ve always believed that the most critical ingredient to our success was having a team of talented, passionate and hardworking associates committed to a shared set of core values. These shared values and the passion of our people became the culture of Harbor Freight.
And now, 42 years later, that belief has never been stronger. It’s true across every part of our business – in our stores, our distribution centers, our asset recovery centers, our quality labs and in our offices. Our people, now over 20,000 strong, and our core values are the keys to our success and the reason I’m convinced that we can meet every challenge and continue our amazing growth.
Over the years, I’ve learned a lot about people. And while I continue to learn more every day, I know without any doubt that we’re stronger when we work together with teams made up of people with diverse perspectives, life experiences and viewpoints. It seems that we see headlines nearly every day related to discrimination, bias and prejudice and stories about what makes us different or divides us. That’s why I think it’s more important than ever to clearly state our belief regarding our people and diversity. Here it is:
We value people above all else. We value who you are, what you’ve experienced, and how you see the world.
We believe our differences make us stronger.
At Harbor Freight, we do our best work when we can be ourselves and know that our diverse views, experiences and voices are valued. We’re committed to ensuring that each and every associate feels safe, welcome, included and part of our special community.
Over the past year, we’ve asked hundreds of you for your views on these topics, we’ve added people to our Human Resources team to focus on diversity and inclusion, we’ve established a Culture Council made up of passionate associates from all areas of our business and we’ve continued to improve our approach to recruiting.
In the future, we’ll be sharing more about our efforts to further strengthen our teams and ensure that Harbor Freight is and continues to be a great place to work – for everyone.
Thank you all for bringing your unique perspectives to Harbor Freight and for being part of our family.
A LETTER TO HARBOR FREIGHT ASSOCIATES
Some have called the horrific killings of George Floyd, Ahmaud Arbery, Breonna Taylor and others a wake-up call for America. But for Black communities across our country, they are just the latest terrible reminders of what they’ve always known—that justice is not and has never been equal in America.
Today, so many of us are living in fear. Fear of the pandemic that’s taken over 100,000 lives in our country. Fear of hunger and homelessness with over 40 million Americans out of work. And the persistent fear of inequality and deadly injustice for Black Americans. There is fear and pain, and there is also justifiable anger.
How do we honor the memory of George Floyd and so many others? How do we move forward? And how do we ensure that no one is left behind? I definitely don’t have all of the answers. But I know that we must work together now to find them. And we must continue to embrace our shared humanity, recognize the value of our diversity and take a stand against racism, inequality of opportunity and intolerance.
At Harbor Freight, we’re committed to doing this work. We value every individual for who they are, what they’ve experienced and how they see the world. We recognize that our diversity is our strength and we’ll work harder to become more diverse and inclusive in every corner of our company. We will listen and learn. And we will lead by example by treating each other, all of our customers and everyone in our communities fairly, respectfully and empathetically—without exception. We cannot accept anything less.
And we’re committing to more. Over the years, Harbor Freight Communities and The Smidt Foundation have supported several nonprofit organizations dedicated to fighting racial inequality and opening wide the doors of opportunity for everyone. This year we will increase our donations by more than $4 million to these causes.
And we’ll continue to support these incredible organizations and their critical work.
We must come together and take this tragic moment to finally make good on the promise of equality for all Americans. This is our most important work.
Take good care and God bless,
Eric – Chief Tool Salesmen, Owner